FAQ
Q: What does my Puppy come with?
A: Your puppy will come with up to date shots, and worming, a thorough vet check, dew claws removed, a 2 year genetic health guarantee, a paper with his birth date, shot records and all other pertinent info, a leash and collar, and a small baggie of his current food. If your puppy is registerable, he will come with his AKC puppy papers. All papers are limited registry unless negotiated otherwise.
Q: At What Age Can I pick up my Puppy?
A: Your puppy has to be at least 8 weeks old before it can leave to a new home. Some puppies I will keep even longer, depending on the puppy's readiness. I like my puppies to be 2 lbs old and fully weaned before they leave.
Q: What Food Is my puppy currently eating?
A: We feed Diamond Naturals Small Breed Puppy food. The Naturals line is very good food and we highly recommend it. You can usually find it at your local feed store. However, your puppy will come with enough of his current food for you to be able to switch him over to any high quality puppy food you like. If you would like a good site to compare different dog foods to find a good one, try www.dogfoodadvisor.com.
We also use and highly recommend NuVet Plus immune boosting wafers or powder. NuVet helps build whole body wellness. It contains human grade amino acids, vitamins, enzymes and antioxidants that work together to fill in the nutritional gap that exists in virtually all pets. Puppies especially are stressed and vulnerable as their immune system is ‘under construction’. They offer a 60 day money back guarantee and have never been recalled during their 20 years of business. You may order at www.nuvet.com/42997 or call 800-474-7044 and speak to their knowledgeable customer service representative.
Q: Do You ship puppies? How Does shipping Work?
A: Yes, we ship puppies anywhere in the continental US for $300-400. We ship out of Tulsa, OK which is 1.5 hours south of us. We prefer to use American Airlines and we have always had good experiences with shipping our puppies with them. To ship your puppy, we would pick an airport near you that AA flies into. We would pick a shipping date that works for both of us and I book the flight on my end and send you all the information as soon as the flight is confirmed. The puppy gets a special vet visit to get his health certificate he needs to fly. You would pick up your puppy at the airport by showing your photo ID. Your puppy will come in a crate, with a leash and collar and bag of food on top. Sometimes AA doesn't fly close enough to a customer, or their temperature requirements make it so we can't use them. Then I will fly with either United or my last choice, Delta ($400). When you pick up your puppy at the airport, you will get it either at cargo, or at the baggage claim office, depending on the airport. NO, the pups are not put on the baggage carousels. Yes, the area of the plane where the pups ride IS climate controlled. No, puppies do not enjoy being shipped, but I have never had one harmed or traumatized by being shipped. Shipping my puppies is the best way for me to get them to loving homes all over the United States. The puppy will be awfully glad to see you at the other end and is ready to be comforted and loved on after their long day! Payment for the puppy, including shipping, is due in full (via PayPal) at least 24 hours before the shipment day. Most people send the payment after I send the flight information and they call and confirm it. If you are not using PayPal, then the payment is due at least two weeks before the flight to give it time to clear before shipping.
Unfortunately, we are unable to ship Pugs with any airlines. They either need to be picked up, ground transported, or you can use a puppy nanny, though the ground transport and puppy nanny will cost extra.
Q: How do deposits work?
A: I work with all my future puppy owners to help them pick the right puppy for their family. I reserve the right to refuse sale of any puppy to any family if I feel it is not a good fit. When you know which puppy is right for you, you will need to put a deposit down in order to hold the puppy. I can not hold a puppy with out a deposit. The best way to put down a deposit is PayPal because it is fast and reliable. I will accept other forms of deposit, but checks, money orders and cashiers checks do need 2 weeks to clear before I can release the puppy. All deposits are non-refundable. Deposits are either $150 or $250 and go towards the puppy's purchase price. I hold your puppy as soon as you tell me the check is in the mail, but if your deposit does not arrive in a timely manner, I reserve the right to re-advertise the puppy. I am fairly flexible and understanding, so if something comes up or you change your mind and do not send the deposit, please just give me a call or send me an email.
Q: How are your Puppies raised?
A: My puppies are born in my home and are raised in my home until they are old enough and the weather is nice enough for them to go outside to a puppy play yard with a house. During the winter, the puppies are primarily indoors and may never go outside if the weather isn't warm enough. In the summer if it is too hot, the puppies are also indoors. However, I believe that puppies that are raised outdoors with lots of room are healthier, happier and easier to train in general. When the puppies are inside we have "puppy play time" where we let all the puppies out together (that are close in age and/or size) to play, socialize and run about. Whether they are inside or outside, our kids love playing with the pups, and you can often find them reading or watching tv with a puppy on their lap. When our puppies are in the house, our Mama dogs are in with them and let outside to go potty. Most of the mothers have free run of the farm during this time and enjoy all the things that farm dogs love to do. (You probably don't want to know! ;) )
Q: Do you potty train your puppies?
A: I get asked this a lot, and I answer that I have kids I still need to potty train! No, I don't start potty training, though we do encourage puppies to go outside when possible and discourage older puppies from messing in the home. Occasionally I will have a litter of puppies that takes to litter box training (I use a cat box with newspapers in it) but this is not an option with all puppies since some Mamas don't cooperate and flip the box repeatedly! When the weather cooperates, I move the puppies outside at the point when Mom stops cleaning the poo up for them. Puppies that are raised outside generally potty train quicker because they don't develop bad habits. They pick a corner in their pen as the potty corner and they don't go potty in their dog house--they are already used to going out of their dog house to go potty outside.
Q: Farm Parasites
A: Sometimes our puppies pick up parasites that are perfectly normal to farm living such as worms, coccidia and giarrdia. The latter two parasites can be difficult to detect and are normal to find in any farm dog. They do not cause a problem in a dog unless the dog becomes stressed and then it activates the parasite which can cause diarrhea which can be severe. There are inexpensive medicines to clear this up. That being said, we treat ALL our puppies repeatedly for these parasites. However, occasionally a puppy will pick something up again after treatment and before it goes to it's new home. We are always working harder to find ways to prevent this, but we want you to know that it is normal and we consider it to be a minor downside to puppies and Mamas that truly get to enjoy life and are NOT kept constantly on wire or in kennels. Our dogs are healthy and happy and your puppy will be too. We just like to give people an honest head's up so you know what to expect just in case. The majority of our puppies do not have parasites when they go to their new homes. No, your kids are not going to get these parasites from your puppies. I've never had to worm my kids and they live with these farm dogs and are constantly barefoot. The giarrdia that I am referring to is not the same that humans get.
Q: Can I breed my new puppy someday?
A: All of our registered puppies are sold with limited registry papers, unless negotiated otherwise. This means you agree NOT to breed your dog. Usually a full registry puppy costs more. If you are planning to breed your puppy someday, we expect you to be honest and upfront with us. If we should decide to sell you a puppy with full breeding rights, we want to make sure we help you choose a healthy puppy that meets breed standards. We also want to work with people that will have the same standards and policies of honesty that we think are very important when it comes to breeding. We do NOT require you to get your puppy fixed since we know that some people have strong feelings about this for one reason or another. However, we strongly recommend it. Even though our designer breed puppies do not come with registry papers, we hope that you will respect us enough to discuss your desire to breed your new puppy someday. A dog that is going to be bred should be chosen carefully with certain things in mind. When we have decided to sell a dog with breeding rights, we like to work with the person to give them any needed advice and guidance for as long as they should need or want it. We learned plenty of things the hard way and we don't want anyone else to have to do that!
Other Details
I am happy to be a resource for you for the life of your puppy. Feel free to call me with questions or concerns even if it is months or years after you get your puppy. I want each puppy to go to a special home and I want each person to get that special puppy.